SHIPPING AND HANDLING

Shipping

All orders are shipped USPS First Class or Priority 

Orders typically take up to  3-4 business days to be processed. Orders placed on Friday- Sunday will be processed starting the following business day. 

Possible Delays

We try our best to ensure your order will be delivered on time. Delays are possible during our Holiday and Sale Season. Please keep in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.

Tracking My Order

To track your order please use tracking number emailed to you once your order has been shipped. If your tracking number does not work visit www.usps.com to manually input your tracking number or if you are out of country please use dhl tracking by visiting www.dhl.com

LOST PACKAGES

YOUR KLOSET DESIRES IS NOT, under any circumstance, responsible for packages lost/damaged in transit, incorrectly supplied addresses, unclaimed/refused packages, or lost/stolen packages marked "Delivered" by USPS. If your package falls under any of these categories, please contact USPS directly to file a claim at 800-275-8777. 

PRE-ORDER ITEMS

A lot of times we allow customers to purchase products while in the production phase. With that, any product marked pre-order will have a ship date in the item description. Products may ship on or before the date provided. Once a pre-order item has shipped, you will receive a tracking number via e-mail and your order will ship using the method chosen at checkout.

If a pre-order item is purchased with "ready to ship" products, we will NOT separate the order as shipping is paid for once. The entire order will ship together on or before the scheduled pre-order ship date.